Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pam

Pam

October 24, 2025

5  out of  5
rating by Pam
"Beverly and Laura have been wonderful to work with on our accident claim. Both go out of their way to take care of you. Thanks so much"
We responded:
"Thank you, Pam, for your kind review! Laura and Beverly are a wonderful addition to our team, and all of our licensed agents will work hard to take the best care of you and all of our customers. Thank you for being a wonderful customer! "
Profile photo of Amber Nelson

Amber Nelson

October 24, 2025

5  out of  5
rating by Amber Nelson
"The ladies that work here are very Friendly and quick at helping you figure out the right auto plan for your vehicle. Very satisfied with my experience!"
We responded:
"Thank you, Amber, for being a great customer! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our insurance team. Providing excellent service and peace of mind is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, we're here to help!"
Profile photo of Harry Polk

Harry Polk

September 6, 2025

5  out of  5
rating by Harry Polk
"Made a claim for a broken windshield and within less than 24 hours my windshield has been replaced. I also saved a ton of money by switching to them from progressive. Go team Weems!"
We responded:
"Thank you, Harry! Thank you for sharing your positive experience with your insurance claim! We're so glad we could support you through the process and make it as smooth as possible. Your satisfaction means a lot to us, and we're always here to assist you whenever you need. Take care!"
Profile photo of Cynthia Coletti

Cynthia Coletti

February 27, 2025

1  out of  5
rating by Cynthia Coletti
"Almost 2 months since my sunroof glass broke and I have been given a settlement of claim less than a quarter of what they initially agreed to pay. I've been a loyal State Farm customer for over 30 years and this is the worst service I have ever gotten"
We responded:
"Thank you for your patience and understanding throughout the resolution of your insurance claim. We know the process can sometimes be complicated, and we’re glad we could work together to reach a satisfactory outcome. Please don’t hesitate to reach out if you need any further assistance—we’re here to help!"
Profile photo of Jennifer Gorsage

Jennifer Gorsage

July 7, 2024

1  out of  5
rating by Jennifer Gorsage
"I had State Farm insurance for home and auto for years before moving to Tennessee and always loved the level of service I received. So it was a no brainer to use the local State Farm branch here in Jonesborough when my husband and I bought our house here. They did a fantastic job getting everything set up and we thought we were good... until I received an adverse action letter stating my premium was being returned to me due to a roof that was deteriorating. When we had our home inspection performed there was NOTHING about the roof having any issues whatsoever. So I called them immediately after opening the letter to find out what was going on. I called them twice on Friday afternoon and no one picked up or called me back. What kind of company sends a letter like that without explaining what is going on and leaves their client in distress? I called back the next week and was told by Beverly that she would personally contact the underwriting department to find out what happened. Apparently there was a note in my account that they had left me a voicemail and couldn't reach me. Interesting that I have no record of that voicemail or phone call. To this day I still haven't heard what happened and that was over a week ago!! I also contacted the 3rd party company that State Farm uses to make such decisions. I've never heard of Lexis Nexis Risk Solutions until the day I opened the adverse action letter and not surprisingly you won't find out much about them through internet research but apparently State Farm pays them to give them certain information about your property that can't be found through typical google satellite imagery or public record. How they get this information? Who knows...seems rather scammy to me now. I requested a copy of my "report" through their website and low and behold, got a response from them via USPS mail that they couldn't provide me with a copy as my identity could not be validated. So in summary, State Farm dropped my policy without any kind of explanation save for a scam evaluation done by a scam company who also can't provide me with any information. I dropped my policies from State Farm and advised my family also moving here to steer clear. You would be wise to do the same. They are fine until something goes wrong."
We responded:
"Thank you for sharing your feedback with us. We're sorry to hear that your experience with our underwriting process did not meet your expectations. Your concerns are important, and we'd like to learn more so we can address them and improve. Please feel free to reach out to us directly—we’re here to help and make things right."
Profile photo of Michael Carrubba

Michael Carrubba

June 28, 2024

5  out of  5
rating by Michael Carrubba
"😎‼️"
We responded:
"Thank you so much for your wonderful 5-star review! We're truly grateful for your support and happy to know you had a great experience. If you ever need anything, please don’t hesitate to reach out. We’re here for you!"
Profile photo of Ming's Asian Cuisine LLC

Ming's Asian Cuisine LLC

May 24, 2024

5  out of  5
rating by Ming's Asian Cuisine LLC
"All of our insurances from them. Best service!!!!!!! Anytime you need them, they will be there immediately."
We responded:
"Thank you for your kind words Rock! We're delighted to hear that you had a positive experience with our insurance service. Providing you with reliable support means a lot to us, and we look forward to continuing to serve you whenever you need."
Profile photo of Tracy Brooks

Tracy Brooks

May 20, 2024

5  out of  5
rating by Tracy Brooks
"great employees. work with Beverly and Laura. they provide tremendous customer service and care."
We responded:
"Thank you for your kind words about our insurance team! We're so happy to hear that our team was able to provide you with the support and service you needed. Your satisfaction is our top priority, and Larry Weems State Farm and our team look forward to assisting you again in the future!"
Profile photo of Ricky Whaley

Ricky Whaley

May 18, 2024

5  out of  5
rating by Ricky Whaley
"We’ve had our insurance with them for a while now. We recommend them for all of your insurance needs. RW."
We responded:
"Hey Ricky! We’re so glad to hear that you’re happy with our insurance services! Your satisfaction means the world to us, and we’re here to support you every step of the way. Thank you for choosing us—we look forward to continuing to serve you!"
Profile photo of Connie Whaley

Connie Whaley

May 18, 2024

5  out of  5
rating by Connie Whaley
"We’ve had insurance through them for years Very satisfied."
We responded:
"Thank you for letting us know you’re satisfied with our insurance services! It’s wonderful to hear that we’ve met your expectations. We’re committed to providing you with the best support possible and are always here whenever you need us."
Profile photo of Brodie Patterson

Brodie Patterson

May 18, 2024

5  out of  5
rating by Brodie Patterson
"I just want y’all to know that I would travel all over God's green earth to work with Laura and Beverly. I’ve been with them since they were in Greeneville with Tommy Haun. Laura and Beverly are like family even though they aren’t. LOL They have always been nice, and very helpful with anything I’ve ever needed. I recently had to get a claim for repairs on my car. Those storms did a number on my poor car, but with the help of Laura and Beverly getting the repairs I needed was easy and quick. I can’t thank them enough for helping me in my time of need! I highly recommend Larry and his staff!"
We responded:
"Thank you so much Brodie, for your kind words about our insurance team! We're thrilled to hear that they provided you with excellent support and service. Your feedback means a lot to us, and we're here anytime you need assistance."
Profile photo of Jorge

Jorge

May 18, 2024

5  out of  5
rating by Jorge
"It is always a pleasant experience dealing with this agency and questions we have are answered expeditiously. I would definitely recommend this agency to anyone."
We responded:
"Thank you for sharing your pleasant experience with our insurance agency! We're delighted to hear that we could provide you with excellent service. Your satisfaction is our top priority, and we look forward to continuing to assist you whenever you need."
Profile photo of Jim Griffin

Jim Griffin

May 18, 2024

5  out of  5
rating by Jim Griffin
"Let me start by saying that I have worked with countless insurance agents and agencies personally and professionally over the last 12 years. I believe that having the right insurance agent is a vital relationship in planning and protecting yourself and your assets. Larry and his team are hands down the best in the business! Not only has he taken care of me and my clients, he has discovered gaps in coverage that other agents overlooked which could have left a devastating financial void in coverage. When it comes to who you would want to work with, the decision is easy… Larry Weems!"
We responded:
"Thank you so much for your heartfelt and detailed feedback! We're truly honored to have earned your trust and appreciation over the years. Larry and the entire team are committed to providing exceptional service and thorough coverage reviews to ensure nothing is overlooked. Knowing that we’ve helped protect you and your clients means the world to us. We look forward to continuing to support you in all your insurance needs!"
Profile photo of Talmon Hay

Talmon Hay

May 17, 2024

5  out of  5
rating by Talmon Hay
"Always great experience. Larry and his team are always very pleasant to work with and appreciate my time. Don't waste your time anywhere else!! From Auto and home insurance and all my business needs they always helped and been easy to work with!!!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Larry and the team consistently provide a pleasant and efficient experience for you. Your trust means a lot to us, and we’re honored to assist with all your auto, home, and business insurance needs. We look forward to continuing to serve you with the same care and dedication!"
Profile photo of Ashley Rayon

Ashley Rayon

May 17, 2024

5  out of  5
rating by Ashley Rayon
"Beverly and Laura are always quick to help with all my insurance needs! I have been with State Farm for over 3 years and they have been amazing"
We responded:
"Thank you for your kind words! We’re so happy to hear that Beverly and Laura have been quick and helpful with all your insurance needs. It’s wonderful to have you with State Farm for over three years, and we truly appreciate your loyalty. We look forward to continuing to provide you with excellent service!"
Profile photo of chad osborne

chad osborne

May 16, 2024

5  out of  5
rating by chad osborne
"We are always greeted, taken care of no matter how long it takes, and they never make you feel like a burden for asking questions. If you're looking for insurance Larry Weems' office is where to get it!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Larry Weems and the team make you feel welcomed and supported every time. Your trust means a lot to us, and we're always here to answer your questions—no matter how long it takes. We truly appreciate you recommending us and look forward to continuing to serve you!"
Profile photo of jennifer rightmyer

jennifer rightmyer

May 16, 2024

5  out of  5
rating by jennifer rightmyer
"Beverly always takes to answer my many questions and needs!! Great customer service!!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Beverly has been attentive and helpful with all your questions and needs. Providing great customer service is our top priority, and your kind words truly mean a lot to us. We're here anytime you need assistance!"
Profile photo of Kameron Taylor

Kameron Taylor

May 16, 2024

5  out of  5
rating by Kameron Taylor
"I’ve been with State Farm for around five years now, and I have always been satisfied! I’ve been with Beverly and Laura since they were at Tommy Haun’s office in Greeneville, and they always are so kind and helpful. Honestly a perfect duo who are always on top of their game!"
We responded:
"Thank you so much for your loyalty and kind words! We’re thrilled to hear that Beverly and Laura have consistently provided you with such excellent service over the years. It’s wonderful to know you’ve had a positive experience since their time at Tommy Haun’s office. We truly appreciate your trust and look forward to continuing to support you for many more years to come!"
Profile photo of Michelle Caudill

Michelle Caudill

May 16, 2024

5  out of  5
rating by Michelle Caudill
"I've been with State Farm for years and have always had great service! BUT one of the reasons I feel so comfortable and always at ease, is Beverly Taylor. I followed her when our agent passed away and she transferred to a new office! I have a business policy as well as vehicles, homeowners and she has helped me keep track of everything and always goes out of her way to help me. insurance policies are usually straight forward lol,but ive always got a crazy situation and Beverly always fixes me up!"
We responded:
"Thank you so much for sharing your experience! We're honored that you chose to follow Beverly and continue your insurance journey with us. Beverly truly cares about each client and goes the extra mile to make sure everything is taken care of, no matter how unique the situation. It's wonderful to hear she has made you feel comfortable and supported through it all. We're grateful for your trust and look forward to being here for you anytime you need!"
Profile photo of Sheronda Hope

Sheronda Hope

May 16, 2024

5  out of  5
rating by Sheronda Hope
"Love Beverly and Laura, they helped us in the office of Tommy Haun also. I think it was a mistake to not keep them in Greeneville."
We responded:
"Thank you for your kind words and for sharing your experience with Beverly and Laura! We're so glad they’ve made such a positive impact on your insurance journey. We understand how much they mean to our clients, and we appreciate your loyalty over the years. We’ll be sure to pass along your sentiments to them—they’ll be touched to hear how much you value their support!"
Profile photo of marlana kesterson

marlana kesterson

May 16, 2024

5  out of  5
rating by marlana kesterson
"When my son and I go in to this office to pay our insurance, we are ALWAYS greeted and taken very well care of by the agents named Beverly and Laura. These 2 lady's are so sweet and they will take good care of you. They make us feel like family. I recommend State Farm "Larry Weems" Insurance to anyone looking. You will be taken care of."
We responded:
"Thank you so much for your heartfelt words! We're delighted to hear that Beverly and Laura make you and your son feel like family every time you visit. Providing that kind of warm, caring service is exactly what we strive for. We truly appreciate your recommendation and your trust in Larry Weems Insurance. We're always here to take great care of you!"
Profile photo of John Kilday

John Kilday

May 16, 2024

5  out of  5
rating by John Kilday
"GREAT service & follow-up; fair rates and I did have a claim a few years ago and was extremely surprised at the favorable settlement check they sent me (it was ~15-20% more than I expected). You get what you pay for and I will always gladly pay a bit more for exceptional service like Larry Weems State Farm provides!"
We responded:
"Thank you so much for your thoughtful feedback! We’re thrilled to hear that our service, follow-up, and fair rates exceeded your expectations—especially during your claim experience. At Larry Weems State Farm, we truly believe in delivering exceptional value and care, and it means a lot to know that you feel that way. We’re grateful for your trust and look forward to continuing to serve you with the same dedication!"
Profile photo of Hanna Jones

Hanna Jones

May 16, 2024

5  out of  5
rating by Hanna Jones
"I am so grateful that I switched to Mr. Weems. The office has felt like family since I walked in the very first time. Beverly was so personable and knowledgeable. It took so much of the complications and misunderstandings about insurance that I have had previously. Thank you so much, Beverly, for making this so easy!"
We responded:
"Thank you so much for your heartfelt feedback! We’re truly honored that you chose to switch to Mr. Weems and that our office has made you feel like family from day one. Beverly will be thrilled to hear your kind words—she’s passionate about making insurance simple and understandable. We’re grateful for your trust and look forward to continuing to support you every step of the way!"
Profile photo of Melissa Bowen

Melissa Bowen

May 16, 2024

5  out of  5
rating by Melissa Bowen
"Great customer service. Beverly is so helpful. Highly recommend this agent l!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Beverly has been so helpful and provided you with great customer service. Your recommendation means a lot to us, and we’re here anytime you need assistance!"
Profile photo of Jack Wolford

Jack Wolford

May 16, 2024

5  out of  5
rating by Jack Wolford
"Very nice and helpful"
We responded:
"Thank you for your kind words! We're glad to hear you found our team nice and helpful. We're always here to assist you whenever you need!"